Thoughtfully Handmade. Carefully Curated. Inspired by Pets.
What is Chaiyat Boutique?
Chaiyat Boutique is a Canadian pet boutique offering a charming collection of handmade creations and carefully selected products for pets and pet lovers. From practical pet accessories to adorable pet-themed gifts, we believe everyday essentials should be as unique and special as the pets who inspire them.
Are all your products handmade?
Not all of our products are handmade. Our collection features a mix of items lovingly handcrafted by us and carefully selected products from other suppliers.
We take pride in choosing products that reflect our love for pets, thoughtful design, quality, and everyday practicality.
Are your products made in Canada?
Chaiyat Boutique is proudly based in Ontario, Canada. Many of our handmade items are crafted locally using materials sourced from Canada and around the world. We also carry carefully selected products made by other suppliers.
Product details may vary by item.
How do I know which products are handmade?
Our product descriptions will indicate when an item is handmade. Since many handmade products are created in small batches, slight variations in pattern placement and finishing are part of their unique charm.
Do you restock sold-out items?
Some products are available in limited quantities, especially our handmade creations and seasonal collections. While we may restock popular items, certain designs and fabrics may not return.
How do I choose the right size for my pet?
We recommend checking the measurements provided in each product description before ordering. Every pet is different, so measuring your pet is the best way to find a comfortable fit.
Where do you ship from?
Orders are shipped from Ontario, Canada.
Do you ship across Canada?
Yes! We offer shipping within Canada. Shipping options and costs are calculated at checkout.
Do you ship to the United States?
Shipping to the United States may be available for eligible products. Due to changing customs regulations and import requirements, some items may have shipping restrictions. Please contact us if you have questions about a particular product.
How long does shipping take?
Order processing and delivery times vary depending on the product, destination, and shipping method. Most in stock orders are normally dispatched withing 48 hours. Custom orders will have production times indicated on the listing. Estimated delivery information is approximately between 7 to 14 days.
What if I receive a damaged or incorrect item?
Please contact us with your order number and photos of the issue as soon as possible. We'll be happy to review the situation and help find a solution.
Can I return or exchange my purchase?
Returns and exchanges are subject to our Return & Refund Policy. Please review the policy on our website before placing an order.
Can I shop Chaiyat Boutique in person?
Yes! We occasionally participate in local pop-up markets and community events. Follow us on social media to find out where we'll be next.
How can I contact you?
We'd love to hear from you! For product questions, order inquiries, or general assistance, please use the contact form on our website or email us at info@chaiyatboutique.com or send us a WhatsApp message to 416-725-5682.
Thank you for supporting our small Canadian business and sharing our love for all things pets!
